Frequently Asked Questions

Sprizzy’s Refund Policy:

At Sprizzy, we aim to make your YouTube video promotion experience as positive and effective as possible. We understand that sometimes things might not go as expected, and you might need to request a refund. Here’s what you need to know about our refund policy:

• Refunds for Unused Funds: You can request a refund for any funds you haven’t used in your campaign or that are sitting in your account wallet.
• Spent Funds: Unfortunately, we can’t refund money already used for promotions since this money goes towards paying for Google Ads.
• How to Request a Refund: You can manage refunds directly from your account. If you have unused funds in your wallet, simply go to the “Payment History” page. If the funds are tied to an active campaign, end the campaign and you’ll get the option to refund any unspent money.
• Promotional Funds: Any bonus funds from promotions or promo codes are non-refundable.
• Refund Options: When ending a campaign, you can choose to have the remaining funds refunded to your original payment method or kept in your account wallet for future use.
• Processing Time: Refunds are processed swiftly, but please allow up to 10 business days for the refund to show in your account.

Our team is here to ensure you have a great experience with Sprizzy. If you have any concerns or need assistance, please reach out to us.

Sprizzy will never charge you for views not originating from the Sprizzy platform. This includes your organic video views and views from your own Google Ads campaigns. When running a promotion with Sprizzy, you are charged only for views from Sprizzy’s Google Ads campaign promoting your video. Google Ads tracks and reports this data to us separately. All of the Sprizzy views will add to your existing counts.

Yes, Sprizzy is committed to your satisfaction and offers a money-back guarantee under two main conditions:

• Video Promotion Ineligibility: If for any reason we’re unable to promote your YouTube video, such as disapproval by Google/YouTube Ads, we’ll ensure you receive a full refund. This covers any scenario where Sprizzy cannot execute the promotion due to external platform policies.
• First Campaign Guarantee: We’re so confident in our ability to help grow your YouTube channel that we’re offering a money-back guarantee for your first campaign with us, up to $100. This limited-time offer is designed to let you try Sprizzy risk-free. For more details on this guarantee and how to qualify, visit our Money Back Guarantee page.

Yes. Agencies and record labels can use Sprizzy to promote their clients’ videos, even without direct access to the channel. You can easily add any channel to your Sprizzy account and use any public video URL for promotions, making it convenient to manage multiple clients and campaigns from a single account.

For YouTube promotions, you can pay using any major credit card, PayPal, Apple Pay, Google Pay, or Venmo. All payments are securely processed through Braintree, which is a part of PayPal.

No, you don’t need a Google Ads account. Sprizzy manages all YouTube promotions through our Google Ads account. You’ll make payments directly to Sprizzy Media, so you won’t receive any bills from Google.

Yes, every promotion guarantees an increase in YouTube views. If your video promotion isn’t approved by Google Ads, resulting in us not being able to deliver the views, we’ll refund any remaining funds in your account.

Yes, with Sprizzy’s “Auto-Promote” feature, you can ensure that every new video you upload gets the attention it deserves without the need for manual campaign setup. Once you enable Auto-Promote, Sprizzy detects new uploads to your channel and automatically creates a promotion campaign for each video. This feature is designed to save you time and make sure your latest content consistently reaches new potential fans, keeping your channel’s growth on autopilot.

Sprizzy offers an intuitive and highly customizable platform that enables you to align your YouTube promotion campaign with a wide array of specific goals. Whether you’re looking to increase your subscriber count, enhance video views, improve engagement with likes and comments, promote your music, or drive traffic to your local business or ecommerce store, here’s how you can tailor your campaign to meet your objectives:

• Target Audience Selection: Choose your target audience based on demographics, interests, and behaviors to ensure your video reaches viewers most likely to be interested in your content. This is particularly useful for artists aiming to promote their music or businesses targeting local or specific demographic groups.
• Keyword and Placement Targeting: Specify keywords and select YouTube channels or videos for placement targeting, ensuring your content is shown to users searching for or viewing related content. This can help musicians reach fans of similar genres or businesses to connect with potential customers.
• Budget Allocation: Set your campaign budget to control how much you spend daily, allowing you to manage costs effectively while maximizing reach across different objectives, from brand awareness to direct conversions.
• Campaign Duration: Decide the length of your campaign to match your goals, whether it’s a short burst to promote a new single, a product launch, or a longer-term strategy to steadily grow your audience or customer base.
• Performance Tracking: Utilize Sprizzy’s real-time analytics to monitor your campaign’s performance and make adjustments on the fly to optimize outcomes for any goal, be it increasing streaming platform visits, enhancing ecommerce sales, or growing foot traffic to your local business.

With Sprizzy, you have the flexibility to start, pause, or adjust your campaign at any time, giving you complete control over achieving a broad range of YouTube channel growth and engagement goals, including promoting music, local businesses, and ecommerce stores. Our platform ensures that regardless of your objective, you can find a tailored approach to reach your target audience effectively.

Absolutely. At Sprizzy, we prioritize giving you complete control over your promotional campaigns. You have the flexibility to pause or cancel your campaign at any time directly from your dashboard. If you decide to cancel a campaign and you’re not satisfied with the results, you can easily transfer the unused funds to a new video campaign or opt for an immediate refund of any unused funds. This process is straightforward and doesn’t require you to request or “ask” for your money back. Our platform is designed to make managing your promotions as seamless and user-friendly as possible, ensuring you feel confident and in control of your advertising spend.

Yes, we provide comprehensive reporting to keep you informed about your campaign’s performance. Once your campaign is live, you’ll have access to detailed insights through our dashboard. This includes data on campaign status, spent budget, impressions, clicks to your website, cost per view (CPV), cost per click (CPC), YouTube ad views, and increases in YouTube view count.

In addition, for those who link their channel to our Google Ads account, we offer:

• Earned Actions Reports & Optimization: Access detailed reports on earned actions and manually optimize your campaign by removing low-performing audiences or placements.
• Cost Insights: Understand your campaign’s efficiency with metrics like average cost per earned subscriber and Cost Per Engagement (CPE), enabling precise budgeting and better allocation of advertising spend.
• Advanced Reporting and Optimization: Unlock features that allow you to dive deeper into your campaign’s performance, focusing your budget on strategies that yield the best results and potentially doubling your subscriber growth.

These tools empower you to directly influence your campaign’s success, complementing our automatic optimizations to maximize your ROI.

Sprizzy optimizes campaigns for the best performance by focusing on achieving the lowest cost-per-subscriber (CPS) through a combination of advanced algorithms, machine learning, and expert marketing strategies. Here’s how we ensure your YouTube video promotion is both effective and efficient:

1. Targeting Optimization: We begin by targeting your video to the most relevant audience based on the keywords, demographics, and interests you provide. This precision targeting ensures that your video is presented to users who are most likely to be interested in your content and subscribe to your channel.
2. Machine Learning for CPS Optimization: Our machine learning algorithms analyze performance data in real-time, focusing on metrics critical to lowering CPS, such as view rate, click-through rate, and engagement levels. The system automatically fine-tunes the targeting criteria and bidding strategies to focus on acquiring subscribers at the lowest possible cost.
3. A/B Testing for Engagement: Through A/B testing of different ad variations, including thumbnails and ad copy, we identify the most compelling presentation of your video. This process helps in attracting viewers who are not just interested in watching your video but are also likely to subscribe to your channel.
4. Efficient Budget Allocation: We strategically allocate your budget across different audience segments and YouTube ad formats (such as in-stream ads and In-Feed ads) to determine which combinations deliver subscribers at the lowest cost.
5. Expert Campaign Management: Alongside automated optimization, our team of YouTube marketing experts reviews and adjusts your campaign based on their insights and experience. This human touch ensures that we can make nuanced adjustments that algorithms might miss, further optimizing for lower CPS.
6. Continuous Improvement: A feedback loop is maintained where the performance data from your campaign is continually used to refine targeting and optimization strategies. This adaptive approach ensures that your promotions become more targeted and cost-effective over time, consistently working towards minimizing the CPS.

By focusing on lowering the cost-per-subscriber, Sprizzy not only maximizes your views and engagement but also ensures the most efficient use of your budget, leading to sustainable growth for your YouTube channel. This comprehensive approach allows us to constantly adapt to changing viewer behaviors and preferences, securing the best possible results for your promotion.

Geographic and Demographic Targeting for Your Video Promotion:

When promoting your video with Sprizzy, you have the power to tailor your audience with precision, ensuring your content reaches the right viewers. Here’s how you can get detailed with your targeting:

• Language: Select the languages spoken by your desired audience to make sure your video is understood and appreciated.
• Genders: Whether your content resonates more with a specific gender or appeals to all, you can specify who you want to target.
• Ages: Sprizzy allows you to target specific age groups to match your content’s demographic appeal. Choose from ranges like 18-24, 25-34, 35-44, 45-54, 55-64, or 65 and up to fine-tune your audience.
• Locations: Go global or local with your video promotion. Sprizzy offers comprehensive location targeting including:
  • Worldwide: Reach viewers across the globe.
  • Countries, States, Cities: Narrow down your audience to specific countries, states, or cities for localized impact.
  • Zip Codes: Target viewers in particular zip code areas for hyper-local engagement.
  • Radius Targeting: Define a radius (in miles or kilometers) around a specific location to capture an audience within a certain geographical area.

This level of detail in geographic and demographic targeting allows you to maximize the relevance of your video promotion, ensuring your content reaches the viewers most likely to engage with and enjoy it. Whether you’re aiming for a broad audience or a niche group, Sprizzy’s targeting options give you the control to customize your promotion for optimal results.

Yes, every promotion guarantees an increase in YouTube views. If your video promotion isn’t approved by Google Ads, resulting in us not being able to deliver the views, we’ll refund any remaining funds in your account.

Yes, you can promote more than one video at a time. However, each video requires its own campaign. This approach ensures that each video is configured to target the best possible audience for optimal performance.

The duration of the video promotion with Sprizzy is flexible and can be tailored to your needs. Most promotions typically last between 3 to 5 days. However, you have the option to select a shorter duration of as quickly as 2 days or extend the promotion over several months.

Once your campaign is submitted, the promotion typically starts within 24 hours.

During the initial 24 hours of your promotion, Sprizzy employs sophisticated algorithms and machine learning software to conduct extensive audience testing. This phase is crucial for identifying which YouTube users are most likely to engage with your video and subscribe to your channel. The platform performs numerous tests involving various combinations of demographic factors such as ages and gender, as well as keyword targeting and YouTube placements, including related channels and videos. This strategic approach helps in pinpointing the most receptive audience segments for your content and generating the lowest cost-per-subscriber (CPS).

After this initial 24-hour testing and optimization period, you can expect to witness the full impact of Sprizzy’s YouTube promotion services.

Your YouTube video will be promoted directly on YouTube in three key ways:

1. In-Feed Video: Your video appears alongside similar content as an “In-Feed” ad. It’s presented to viewers who are watching related videos, increasing the chances they’ll click on yours.
2. In-Stream: Your video acts as a “commercial” ad, playing before other videos. Viewers can choose to watch your video or skip after 5 seconds. You’re charged only if they watch for at least 30 seconds or interact with the ad.
3. Featured Search Result: Your video is displayed as a “search” ad at the top of YouTube search results for relevant keywords. This makes it the first thing people see when they search for content like yours.

We tailor promotions using the keywords and similar channels you specify, ensuring your video reaches the right audience. You can select the ad types you prefer or let our system automatically choose the most effective ones for subscriber growth.

Examples:

• As an In-Feed Video, your video is suggested next to similar content, making it easy for interested viewers to find and engage with your channel.
• In the In-Stream format, your video is shown before a related video starts, giving viewers a direct look at your content. You’re charged for the view only if they watch for at least 30 seconds.
• As a Featured Search Result, when someone searches for keywords related to your content, your video appears at the top, instantly grabbing their attention.

These promotion methods are effective for various content types, including musicians, gamers, vloggers, educators, and more, ensuring your video gets the visibility and engagement it deserves.